Terms & Conditions

Pro Glam Jewels Ltd.

Terms and Conditions

Effective Date: May 29, 2024

Welcome to ProGlamJewels.com. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from ProGlamJewels Ltd. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

1. Introduction

These Terms are a legal agreement between you (“the customer” or “you”) and ProGlamJewels Ltd (“we,” “our,” or “us”). These Terms outline the rules and regulations for using ProGlamJewels.com and purchasing our products.

2. Company Information

  • Business Name: ProGlamJewels Ltd
  • Email: imnidaiqbal@gmail.com
  • Address: Industrial Area, Korangi Creek, Karachi

3. Eligibility

By using our website, you represent that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

4. Account Registration

To access certain features of our website, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5. Orders and Payment

  • Order Acceptance: All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason.
  • Pricing: All prices are listed in Pakistani Rupees (PKR) and are subject to change without notice. Prices do not include shipping charges, taxes, or duties, which will be added to your total order price.
  • Payment: We accept various forms of payment, including credit/debit cards and mobile wallets. Payment must be received in full before your order is processed and shipped.

6. Shipping and Delivery

  • Shipping Policy: We ship products within Pakistan. Shipping charges and delivery times vary based on your location and the shipping method selected.
  • Delivery Times: Estimated delivery times are provided during checkout and are subject to change. We are not responsible for delays caused by shipping carriers or customs clearance.
  • Risk of Loss: All items purchased from us are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.

7. Returns and Exchanges

  • Return Policy: We accept returns for a refund or exchange within 14 days of delivery, provided the item is in its original condition and packaging. To initiate a return, contact us at imnidaiqbal@gmail.com.
  • Non-Returnable Items: Custom-made items, earrings, and items marked as final sale are not eligible for return.
  • Return Shipping: You are responsible for return shipping costs unless the item is defective or incorrect.

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of ProGlamJewels Ltd or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.

9. Use of Website

  • Prohibited Activities: You agree not to engage in any activities that may harm our website or its users, including but not limited to hacking, phishing, spamming, or distributing malware.
  • User Content: By submitting content to our website, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display such content.

10. Limitation of Liability

To the fullest extent permitted by law, ProGlamJewels Ltd shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of our website or purchase of our products. Our total liability to you for any claim arising out of or relating to these Terms or the use of our website shall not exceed the amount paid by you for the products in question.

11. Indemnification

You agree to indemnify, defend, and hold harmless ProGlamJewels Ltd and its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses arising out of or related to your use of our website, violation of these Terms, or infringement of any intellectual property or other rights of any person or entity.

12. Governing Law

These Terms and any disputes arising out of or related to these Terms or your use of our website shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law principles.

13. Dispute Resolution

Any dispute arising out of or related to these Terms or your use of our website shall be resolved through negotiation in good faith. If a resolution cannot be reached, the dispute shall be submitted to binding arbitration in Karachi, Pakistan, in accordance with the rules of the Pakistan Arbitration and Conciliation Act.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website following any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Thank you for visiting ProGlamJewels.com. We hope you enjoy our products and services.